As a healthcare provider, your goal is powerful patient outcomes while also creating the conditions for both growth and resilience, all in a cost-efficient way. This means shifting from a reactive to a proactive approach to solving problems, especially in light of the rapidly changing healthcare landscape. Here’s how to proactively foster agility and connectivity in your healthcare organization, focusing on areas of meaningful impact – and achieving greater value.
1. Embrace agile, scalable technologies
Technology isn’t the solution to every problem, but the right technology can dramatically speed up innovation, improve operations, and promote digital transformation. Look for solutions that can seamlessly scale up or down in response to rapidly changing needs and that won’t place an excess load on your existing IT infrastructure. Cloud-based “as-a-service” solutions are a good option, as they’re typically adaptive and leverage off-site infrastructure, minimizing the impact of heavy usage on your systems and staff. Always explore what’s involved if you do need to scale up or down quickly.
2. Integration is essential
With as much as 97% of healthcare data remaining unused, shifting towards integrated systems is vital. Systems that work together instead of keeping the information in separate siloed databases provide enormous possibilities for learning about the organization as a whole or about areas such as the customer journey, billing, and resource allocation. Interoperability is powerful from a data analysis perspective and for looping in patients, improving workflows, ensuring critical data isn’t missed, and promoting cross-departmental collaboration.
3. Always be mindful of security
Interoperable systems are vital for creating an agile, efficient work environment, but they also raise safety concerns. Protecting data, especially on public networks, is essential to ensure that all technology remains HIPAA compliant. Cybersecurity will become an increasingly important part of patient safety and is best implemented in a preventive way – rather than after an attack. While many threats come from outside an organization, the ways that information is shared, together with weak passwords, unnecessary access privileges, and laxity around data storage, can all create weak points in a system. Data security is also of major importance to patients who want to know what’s going to happen to their data – especially as telehealth becomes an increasingly popular option.
4. Choose funding models that work
Technology can deliver improved efficiencies and across-the-board cost savings, but that doesn’t necessarily make it cheap. Consider different purchasing and partnership models to see which will work best for your organization’s current size, needs, and growth plans. Often an as-a-service cloud-based subscription model can provide upfront savings by reducing on-site infrastructure and implementation requirements, but depending on your needs, an on-premise solution might be the most cost-efficient. Additionally, consider the impact of the technology beyond its up-front cost: can the data, insights, and efficiencies it provides be leveraged into income-generating services? Always gather data about the impact a new system will make and use this when seeking funding or making a proposal.
Talk to GZ about your MedTech Needs
At Gittleson Zuppas Medical Realty, we’re specialists in connecting healthcare organizations with powerful working environments. In a world where technology is becoming an increasingly vital part of the healthcare offer, we can help identify spaces that will easily adapt to your technological needs – now and in the future. For more information about finding the ideal address for your practice, get in touch today.