A doctor in a white coat, blue shirt, and orange tie has a stethoscope around his neck and is pointing to an electronic tablet that he's holding

Enhance your Medical Office with Smart Upgrades and Technology


October 16, 2024 For Dentists, For Doctors

Running an efficient practice is vital to your bottom line and a significant factor in staff and patient comfort. Here are some simple ways to upgrade your medical office technology to remain competitive while improving the patient experience.

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Shoot for Success with Patient Appeal

Shoot for Success: Top Factors Patients Consider When Choosing a New Doctor


October 3, 2024 For Dentists, For Doctors

Everyone loves a repeat patient, but new patients are key to practice sustainability. If you’re looking to win big when it comes to the new patient pipeline, lace up your acquisition skates and use these top tips to score the clients you need to keep your bottom line in contention!

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4 Benefits of Bilingual Medical Staff

4 Benefits of Bilingual Medical Staff


September 19, 2024 For Dentists, For Doctors

We live in an increasingly diverse nation. According to data from the 2019 US Census Bureau, more than 68 million people speak a language other than English at home. This figure represents a tripling of 1980 numbers and will only rise.

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How to Unlock Your Best Lease Renewal

How to Unlock Your Best Lease Renewal


September 12, 2024 Real Estate Insights

The vast majority of healthcare practice owners lease their space, with three-quarters saying they prefer leasing over buying. Leasing can be great for your bottom line: it frees up working capital so that you can reinvest in your business, and with a landlord watching over the building, essential maintenance is handled seamlessly. Additionally, leasing gives you flexibility should you want to move or expand your practice.

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Is Your Medical Practice Embracing Digital Payments?

Is Your Medical Practice Embracing Digital Payments?


August 29, 2024 For Dentists, For Doctors

Digital payments have become the preferred method of payment across most sectors, with consumers using cards or other digital methods to buy groceries, book travel and accommodation, update personal details, or subscribe to digital services. Digital methods such as in-app payments, peer-to-peer payments, and tap-to-pay have become the norm. While healthcare has long relied on legacy payments involving mailed statements and checks, it’s time to follow the larger consumer trend and shift to digital payments.

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Reasons Why a Lease Audit Matters

6 Reasons Why a Lease Audit Matters


August 9, 2024 Real Estate Insights

Before you sign the lease agreement for your medical practice, make sure you fully understand what you’re committing to, both financially and legally. A lease audit not only provides peace of mind but also ensures that both you and your landlord are fulfilling your respective responsibilities. Here are some reasons a lease audit can help your medical practice do better business:

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Illuminating Your Medical Practice: The Importance of Signage

Illuminating Your Medical Practice: The Importance of Signage


July 29, 2024 Medical Offices

Medical practice signage is a critical part of communication. Clear, logical, attention-grabbing signage not only helps patients find your practice, but ensures that they can easily find their way around. Here’s why medical practice signage is important for your brand – and for the patient experience.

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Improve Patient Experiences: How to Synchronize Your Practice's Brand and Care

Improve Patient Experiences: How to Synchronize Your Practice’s Brand and Care


July 22, 2024 For Dentists, For Doctors

Branding is a powerful part of your practice’s value proposition. It defines who you are, what sets you apart, and what kind of experience patients can expect. Branding is the promise you make to your patients. When branding and expectations are aligned, positive outcomes result. The opposite is also true: patients who have an experience that feels disconnected from a brand promise are more likely to have a negative experience.

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Patient Data Security

Tips for Keeping Your Patients’ Data Secure


June 26, 2024 For Dentists, For Doctors

When it comes to healthcare, patient privacy is paramount. Most healthcare companies are required to keep Protected Health Information (PHI) safe and secure in a way that aligns with the Health Insurance Portability and Accountability Act (HIPAA). Additional rules, such as the HITECH act and ISO 27001 offer further guidance for protecting and storing data, as well as reporting breaches.

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Reeling in new patients

How to Reel in New Patients


June 12, 2024 For Dentists, For Doctors

Like the ocean, medical practices are a delicate ecosystem. Your practice’s growth and sustainability can struggle without the right balance of new and repeat patients. According to the Review of Optometric Business, about 10% of existing patients die or move away each year. To grow, your practice needs to reel in additional patients. Here’s how to make sure those new patient nibbles turn into bites and those bites into a catch.

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Personalized Patient Experiences

Create Value with Personalized Patient Experiences


May 28, 2024 For Dentists, For Doctors

Personalization continues to be a major trend in modern healthcare. A 2022 CVS study showed that 85% of patients value personalized care, with 83% saying that they want providers to be knowledgeable about their individual medical history, family genetics, and lifestyle habits. Here’s why personalized care matters – and how you can incorporate it into your practice.

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Digitize Your Medical Practice

Why it Pays to Digitize Your Medical Practice


The future of healthcare is digital. If your practice is still relying on badly xeroxed intake forms, manual scheduling, and payments via check, it’s time to consider digitization. Embracing digital options for intake forms, scheduling, patient charts, and billing can save time, reduce costly errors, enhance patient satisfaction, and ensure timely payment. Here’s what you need to know.

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