Running an efficient practice is vital to your bottom line and a significant factor in staff and patient comfort. Here are some simple ways to upgrade your medical office technology to remain competitive while improving the patient experience.
READ MOREShoot for Success: Top Factors Patients Consider When Choosing a New Doctor
Everyone loves a repeat patient, but new patients are key to practice sustainability. If you’re looking to win big when it comes to the new patient pipeline, lace up your acquisition skates and use these top tips to score the clients you need to keep your bottom line in contention!
READ MORE4 Benefits of Bilingual Medical Staff
We live in an increasingly diverse nation. According to data from the 2019 US Census Bureau, more than 68 million people speak a language other than English at home. This figure represents a tripling of 1980 numbers and will only rise.
READ MOREHow to Unlock Your Best Lease Renewal
The vast majority of healthcare practice owners lease their space, with three-quarters saying they prefer leasing over buying. Leasing can be great for your bottom line: it frees up working capital so that you can reinvest in your business, and with a landlord watching over the building, essential maintenance is handled seamlessly. Additionally, leasing gives you flexibility should you want to move or expand your practice.
READ MOREIs Your Medical Practice Embracing Digital Payments?
Digital payments have become the preferred method of payment across most sectors, with consumers using cards or other digital methods to buy groceries, book travel and accommodation, update personal details, or subscribe to digital services. Digital methods such as in-app payments, peer-to-peer payments, and tap-to-pay have become the norm. While healthcare has long relied on legacy payments involving mailed statements and checks, it’s time to follow the larger consumer trend and shift to digital payments.
READ MORE6 Reasons Why a Lease Audit Matters
Before you sign the lease agreement for your medical practice, make sure you fully understand what you’re committing to, both financially and legally. A lease audit not only provides peace of mind but also ensures that both you and your landlord are fulfilling your respective responsibilities. Here are some reasons a lease audit can help your medical practice do better business:
READ MOREIlluminating Your Medical Practice: The Importance of Signage
Medical practice signage is a critical part of communication. Clear, logical, attention-grabbing signage not only helps patients find your practice, but ensures that they can easily find their way around. Here’s why medical practice signage is important for your brand – and for the patient experience.
READ MOREImprove Patient Experiences: How to Synchronize Your Practice’s Brand and Care
Branding is a powerful part of your practice’s value proposition. It defines who you are, what sets you apart, and what kind of experience patients can expect. Branding is the promise you make to your patients. When branding and expectations are aligned, positive outcomes result. The opposite is also true: patients who have an experience that feels disconnected from a brand promise are more likely to have a negative experience.
READ MORETips for Keeping Your Patients’ Data Secure
When it comes to healthcare, patient privacy is paramount. Most healthcare companies are required to keep Protected Health Information (PHI) safe and secure in a way that aligns with the Health Insurance Portability and Accountability Act (HIPAA). Additional rules, such as the HITECH act and ISO 27001 offer further guidance for protecting and storing data, as well as reporting breaches.
READ MOREHow to Reel in New Patients
Like the ocean, medical practices are a delicate ecosystem. Your practice’s growth and sustainability can struggle without the right balance of new and repeat patients. According to the Review of Optometric Business, about 10% of existing patients die or move away each year. To grow, your practice needs to reel in additional patients. Here’s how to make sure those new patient nibbles turn into bites and those bites into a catch.
READ MORECreate Value with Personalized Patient Experiences
Personalization continues to be a major trend in modern healthcare. A 2022 CVS study showed that 85% of patients value personalized care, with 83% saying that they want providers to be knowledgeable about their individual medical history, family genetics, and lifestyle habits. Here’s why personalized care matters – and how you can incorporate it into your practice.
READ MOREWhy it Pays to Digitize Your Medical Practice
The future of healthcare is digital. If your practice is still relying on badly xeroxed intake forms, manual scheduling, and payments via check, it’s time to consider digitization. Embracing digital options for intake forms, scheduling, patient charts, and billing can save time, reduce costly errors, enhance patient satisfaction, and ensure timely payment. Here’s what you need to know.
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