It may be spooky season, but you don’t want your patients to put doctors on their list of things that go bump on the night. A patient who is afraid of the doctor is less likely to book routine visits, share concerns about their health, and be in a position to take charge of their well-being. Putting patients at ease is key to building a healthy community – and a healthy practice. Here’s how to have your patients feeling that a doctor’s visit is less trick and more treat.

Missed appointments are a source of friction for any healthcare provider. They not only result in lost revenue but also affect practice workflows and scheduling. One study found that the average no-show costs a practice $200 – which adds up to more than $150 billion a year! If patient no-shows are an issue with your practice, here are our top ways to ensure that patients show up for their appointments.

When we think of “brand,” our minds often go to logos and business cards. A brand is much more powerful than that! Your brand is the sum of your “clients’” experiences with your practice and their expectations. A unique, clear, consistent brand can help your medical practice convey what you’re all about and stand out from your competitors. Here’s what to think about when developing your brand.

A healthy medical practice enjoys repeat patients and a growing patient body. Practices that are able to attract new clients and keep them returning – or even giving referrals – are more financially stable, build strong reputations, and put themselves on track to grow and expand over the years. One of the key factors that drives loyalty is patient engagement. Here’s what to know about patient engagement and how to boost these levels in your practice.

If your medical practice is experiencing a slump in new patients, revenues, or employee motivation, a shift in perspective might be in order. Allow yourself some time to dig deep into why and how you do things – and ensure that your approaches align both with your personal goals as well as current best medical and business practices. Here’s how to take a fresh look at your practice with an eye to continuous improvement.

As a medical provider, the lease is one of your major expenses. Handled right, your lease can work in your favor and position you for success. But a poorly negotiated lease can cost you thousands in perks and options left on the table. Before you renew your current lease or sign the lease on a new building, here’s what to consider.