Putting patients in control of their own care has long been a theme of patient-centered care. However, a key element of this idea, which is sometimes overlooked, is convenience. In fact, many patients prioritize convenience over quality of care. Let’s explore some of the factors and services that matter to patients when they seek healthcare – and how your practice can pivot to align with patient expectations.
READ MORETips for Improving Patient Satisfaction
Happy patients are repeat patients. Returning patients are key to a practice’s bottom line, and patient reviews play a large role in the public perception of your practice. It has never been more vital to provide a patient experience. Below, we explore three key areas you can focus on in order to deliver an exemplary patient experience.
READ MORE5 Common Mistakes Healthcare Professionals Make When Leasing Medical Office Spaces
Leasing a medical office space is more complex than leasing a residence or a traditional office space. Before committing to a lengthy, expensive lease on a new medical office, make sure you’re not making any of these five common mistakes.
READ MOREMake Your Practice Stand Out to Potential Patients
The new patient pipeline is vital to any medical practice’s success. But to attract those crucial new patients, your practice has to stand out from the rest. Here’s how to ensure that you’re putting your best foot forward when it comes to new patient acquisition.
READ MORETips for Starting a Patient Referral Program
A sustainable business is a successful business. While returning patients form a core part of your practice’s bottom line, they can’t be relied upon to keep your business afloat in the long term. People move, finish treatment programs, or change insurance providers – and if you’re not working to replenish your patient pipeline, you can find yourself in a position where your calendar is severely underbooked. In addition to key factors like great reviews, a strong therapeutic service offer, and a highly visible location, a marketing strategy is critical to ensuring ongoing practice viability. Part of that marketing strategy should be a patient referral program. Here’s what to know.
READ MORETry These Top Dental Practice Marketing Strategies
Acquiring and maintaining patients as a dentist continues to be one of the top challenges in the industry. Patient retention numbers are high, with only about 41% of new patients returning for a follow-up visit, and getting people to book and show up for their routine appointments is an ongoing stressor. If you want to stand out from the competition, try these top dental practice marketing strategies.
READ MOREHow to Reduce Friction Throughout the Entire Patient Journey
Patient expectations echo trends across many other consumer segments: in short, convenience and simplicity matter. This shift was already well underway before the pandemic but has become even more entrenched since then. Today’s patients expect seamless tech-forward experiences that allow for self-service options. Here’s how your practice can stay ahead of patient expectations.
READ MORENo Scare Zone: How to Communicate with Fearful Patients
It may be spooky season, but you don’t want your patients to put doctors on their list of things that go bump on the night. A patient who is afraid of the doctor is less likely to book routine visits, share concerns about their health, and be in a position to take charge of their well-being. Putting patients at ease is key to building a healthy community – and a healthy practice. Here’s how to have your patients feeling that a doctor’s visit is less trick and more treat.
READ MOREHow to Launch a New Medical Practice
Starting a new medical practice is a major step in your career – but one that gives you control over your reputation and career trajectory. Done right, it can set you up for success from now all the way through to your succession plan. Here are the basic steps to follow when launching a new medical practice.
READ MOREHow to Reduce Patient No-Shows
Missed appointments are a source of friction for any healthcare provider. They not only result in lost revenue but also affect practice workflows and scheduling. One study found that the average no-show costs a practice $200 – which adds up to more than $150 billion a year! If patient no-shows are an issue with your practice, here are our top ways to ensure that patients show up for their appointments.
READ MOREThe Benefits of Contactless Payments in Healthcare
Efficiency and patient experience are on the mind of every healthcare provider – and every patient. Since COVID-19, contactless payments have become one way that providers can simplify and elevate the patient experience while also emphasizing patient health and well being. No wonder over a third of surveyed providers reported that they planned to implement contactless payments.
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