COVID-19 saw a shift toward telehealth visits as patients sought to reduce their exposure to the virus – and as changes in government reimbursements made telehealth a more viable option for providers. However, as the pandemic recedes and patients are growing more confident returning to public life thanks to the vaccine and masking measures, providers are experiencing an uptick in in-person visits.READ MORE
Technology has transformed how people interact with almost every industry. Digitization brings convenience, personalization – and increased expectations about the quality of interaction with an organization. This shift has also affected healthcare, with today’s patients expecting the seamlessness and ease of access afforded by retail and hospitality providers.READ MORE
From The Baltimore Business Journal, Feb 8, 2022
The future of Downtown Columbia’s Lakefront District became more clear Tuesday with details of a $325 million investment to bring new office, retail and residential to the area around scenic Lake Kittamaqundi.
The district’s redevelopment has been in the works for years, but now developer the Howard Hughes Corp. has confirmed plans will include a new medical office building, 675 apartment units, a music venue, a restaurant, and a minority-owned business incubator. And that’s just to start.READ MORE
Patient loyalty is critical to the success of your practice. Repeat visits are what keep your business ticking along. The happier your patients, the more likely they are to come back – and to recommend your practice to friends and family. Delivering great care and building rapport are two key elements that go into driving customer loyalty, but there’s one simple factor that often goes overlooked: thanking your patients.READ MORE
Owning your dental practice can be great for your bottom line – and your own financial planning. And with the pandemic increasing the number of dental practices on the market, now can be a great time to buy. But like any kind of property ownership, the numbers need to make sense before you sign on the bottom line. Here’s what to know about buying a dental practice and selling it when the time is right.READ MORE
Medical practices are dealing with increased responsibilities, wider service provision, and tighter bottom lines. In this context, every decision, minute, and dollar count. But without robust benchmarking, it’s impossible to know how your practice is performing and where gains can be made. Here’s how to measure your clinic’s performance and use it to drive future success.READ MORE
The global supply chain is under strain, and the healthcare sector isn’t immune. Shortages of critical healthcare supplies can quickly become serious. We saw this at the beginning of the pandemic when PPE supplies were a major issue, and the issue is back in the news, in which shortages are touching just about every industry area.
Here’s what to know about the supply chain challenges – and how to plan around potential shortages.READ MORE
Connecting with patients is key to providing high-impact care. Today’s providers need to offer a seamless experience at five critical touchpoints to ensure that patients remain engaged, and their expectations are met. Here’s what to know.READ MORE
Running a successful practice isn’t just about great patient relationships. It’s also about strategically managing the business side of things. Paying careful attention to expenses, overheads and processes can help you keep your bottom line in the black – allowing you to re-invest in your practice and continue to build your reputation.READ MORE
A positive organizational culture is one of the most critical elements of business success. A healthy workplace culture helps employees thrive, attracts high-performing talent, and ensures a positive experience for patients and others who interact with your team.READ MORE
Where you practice affects how you practice – and the overall patient experience. Healthcare providers who work in visually appealing settings offer an improved experience for patients and a desirable workplace for staff. An address with high-quality views also positively affects your standing in the market, commanding 6% higher rents for owners and landlords.READ MORE